Warranty Policy
Warranty scope
Product scope: This warranty policy applies to all mobile phone magnetic card holder products purchased from infinitetree.shop.
·Failure of function caused by defects in product material or workmanship.
·Failure of magnetic suction function.
Warranty period
Warranty content: Under normal use, if the product has the following problems, infinitetree.shop will provide free repair or replacement service:
Within one month from the date of purchase, infinitetree.shop will provide free warranty service for the product.
Warranty conditions
·Valid certificate: Consumers need to provide valid purchase certificate (order number, invoice, etc.).
·Normal use: If the product has problems during the warranty period, it must be caused by normal use. Man-made damage, accidents, force majeure, etc. are not covered by the warranty.
·Unmodified: The product has not been modified or repaired in any form.
Warranty process
·Apply for warranty: Consumers can apply for warranty through the infinitetree.shop official website, customer service phone or email.
·Return the product: Consumers return the product to the designated address of infinitetree.shop together with the purchase certificate.
· Repair or Replacement: After receiving the product, infinitetree.shop will complete the inspection and repair or replace it within 7 working days.
· Return the product: The repaired or replaced product will be returned to the consumer free of charge.
Disclaimer
· Appearance wear: The appearance wear of the product during normal use is not covered by the warranty.
· Consumables: Consumables in the product (such as batteries, if any) are not covered by the warranty.
· Third-party accessories: Accessories provided by third parties or problems caused by the use of third-party accessories are not covered by the warranty.
Others
The final interpretation of this warranty policy belongs to infinitetree.shop.
infinitetree.shop reserves the right to modify this warranty policy at any time, and the modified policy will be announced on the infinitetree.shop official website.
Tips:
It is recommended that you check the product carefully after receiving it. If you have any questions, please contact customer service in time.
Keep the purchase receipt so that you can enjoy warranty service in the future.
For your rights and interests, please read this warranty policy carefully.
Please note:
The specific warranty process and time may vary depending on the product and situation. Please refer to the actual notice of infinitetree.shop.
Address: 10600 N Tantau Ave, Cupertino, CA, 95014 (This is not the return address, contact us by mail and get the return address please.)
Email: support@infinitetree.shop
Tel: +86 134 3052 2600
Monday-Friday, 9:00AM-12:00AM, 2:00PM-6:00PM